tag:status.athlinks.com,2005:/historyAthlinks Status - Incident History2024-03-28T06:51:22-06:00Athlinkstag:status.athlinks.com,2005:Incident/203028152024-03-26T20:17:07-06:002024-03-26T20:17:07-06:00Athlinks SSO DB maintenance<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:17</var> MDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> MDT</small><br><strong>Scheduled</strong> - We will be performing routine maintenance to the Athlinks Database at 8PM MDT Tuesday, March 26th, 2024.<br />Athlinks may be unavailable during this time. We are expecting around 30-60 minutes of downtime. ChronoTrack Live may also have a degraded experience.</p>tag:status.athlinks.com,2005:Incident/203627852024-03-26T10:16:40-06:002024-03-26T10:16:40-06:00Athlinks.com is currently down<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:16</var> MDT</small><br><strong>Resolved</strong> - Issue has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:05</var> MDT</small><br><strong>Investigating</strong> - Athlinks.com is currently unavailable.</p>tag:status.athlinks.com,2005:Incident/200097762024-02-18T03:08:32-07:002024-02-18T03:08:32-07:00Athlinks Results are unavailable<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>03:08</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>17:06</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>17:05</var> MST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>16:28</var> MST</small><br><strong>Investigating</strong> - Athlinks Results are currently unavailable.</p>tag:status.athlinks.com,2005:Incident/196860562024-01-12T03:20:37-07:002024-01-12T03:20:37-07:00Athlinks Results Unavailable<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>03:20</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>02:57</var> MST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>01:31</var> MST</small><br><strong>Identified</strong> - Athlinks Results pages are currently unavailable. The problem has been identified and a fix is being implemented.</p>tag:status.athlinks.com,2005:Incident/192036792023-11-23T11:27:14-07:002023-11-23T11:27:14-07:00Thanksgiving Slowness 2023<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>11:27</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>07:59</var> MST</small><br><strong>Monitoring</strong> - Issue has been addressed and should be completely resolved shortly. We are continuing to monitor the situation.</p>tag:status.athlinks.com,2005:Incident/175637972023-06-13T15:26:41-06:002023-06-13T15:26:41-06:003rd Party Vendor Outage<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:26</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>13:51</var> MDT</small><br><strong>Investigating</strong> - One of our large vendors is currently experiencing an outage. Because of this, some components such as Athlinks athlete search could be temporarily unavailable.</p>tag:status.athlinks.com,2005:Incident/173199412023-05-22T00:00:09-06:002023-05-22T00:00:09-06:00Athlinks Search for Results Degraded<p><small>May <var data-var='date'>22</var>, <var data-var='time'>00:00</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>21</var>, <var data-var='time'>09:32</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>21</var>, <var data-var='time'>07:45</var> MDT</small><br><strong>Investigating</strong> - Athlinks is currently experiencing high levels of traffic and as a result search results may be degraded.</p>tag:status.athlinks.com,2005:Incident/171730692023-05-07T21:43:17-06:002023-05-07T21:43:17-06:00Athlinks Results Slow<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>21:43</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>14:03</var> MDT</small><br><strong>Update</strong> - A fix has been implemented for IRPs and they are now functional. Search is currently limited.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>13:54</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>11:17</var> MDT</small><br><strong>Investigating</strong> - We are currently experiencing higher than expected results traffic. Some Individual Results Pages are unavailable.</p>tag:status.athlinks.com,2005:Incident/158860422023-01-24T22:30:18-07:002023-01-24T22:30:18-07:00Athlinks<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>22:30</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>22:01</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>22:00</var> MST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>13:12</var> MST</small><br><strong>Scheduled</strong> - We will be performing maintenance to the Athlinks Database at 10PM MST Tuesday, January 24th, 2023.</p>tag:status.athlinks.com,2005:Incident/158202292023-01-11T09:53:11-07:002023-01-11T09:53:11-07:00Athlinks.com is currently unavailable<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>09:53</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>09:33</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.athlinks.com,2005:Incident/96361492022-03-28T09:27:40-06:002022-03-28T09:27:40-06:00Live Results<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>09:27</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:33</var> MDT</small><br><strong>Update</strong> - Streaming Live Results has been restored and we are continuing to monitor the situation.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:32</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we're currently monitoring.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:25</var> MDT</small><br><strong>Investigating</strong> - Streaming Live Results from CT Live are currently experiencing issues.</p>tag:status.athlinks.com,2005:Incident/55127992020-11-07T15:19:20-07:002020-11-07T15:19:20-07:00Athlinks.com Services are unavailable.<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>15:19</var> MST</small><br><strong>Resolved</strong> - This incident as been resolved.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we're now monitoring the situation.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>14:02</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.athlinks.com,2005:Incident/51580702020-09-23T08:55:38-06:002020-09-23T08:55:38-06:00Chronotrack Live Outage<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>08:55</var> MDT</small><br><strong>Resolved</strong> - At 4:58 AM MDT our Chronotrack database experienced a failover event that did not complete correctly, due to this the database entered a recovery state which can be a lengthy process to get back to a healthy state. <br /><br />Chronotrack Live services were down during this period of recovery.<br /><br />At approximately 7:50 AM MDT the database had recovered and Chronotrack Live was fully operational again.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>07:54</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>06:57</var> MDT</small><br><strong>Identified</strong> - We have identified an issue with the CTLive database and are currently working to resolve the problem.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>05:47</var> MDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.athlinks.com,2005:Incident/49460142020-09-03T20:00:23-06:002020-09-03T20:00:23-06:00Athlinks DB maintenance<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> MDT</small><br><strong>Completed</strong> - Maintenance is now complete.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>14:45</var> MDT</small><br><strong>Scheduled</strong> - We will be performing routine maintenance to the Athlinks Database at 7PM MDT Thursday, September 3rd, 2020.<br />Athlinks will be unavailable during this time. We are expecting around 60 minutes of downtime. ChronoTrack Live may also have a degraded experience.</p>tag:status.athlinks.com,2005:Incident/46834182020-07-22T16:49:09-06:002020-07-22T16:49:09-06:00Athlinks Timeouts Related to Database maintenance<p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>16:49</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>13:28</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>12:10</var> MDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>09:30</var> MDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.athlinks.com,2005:Incident/44610622020-06-26T08:55:15-06:002020-06-26T08:55:15-06:00Athlinks Profile Issue<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>08:55</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>20:31</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>15:41</var> MDT</small><br><strong>Investigating</strong> - We are currently experiencing issues with Athlinks user profiles</p>tag:status.athlinks.com,2005:Incident/36842352020-03-18T22:30:30-06:002020-03-18T22:30:30-06:00Athlinks DB maintenance<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>22:30</var> MDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>22:01</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>14:07</var> MDT</small><br><strong>Scheduled</strong> - We will be performing routine maintenance to the Athlinks Database at 10PM MDT Wednesday, March 18th, 2020.<br /><br />Athlinks will be unavailable during this time. We are expecting around 30 minutes of downtime. ChronoTrack Live may also have a degraded experience.</p>tag:status.athlinks.com,2005:Incident/34640472020-01-23T15:18:16-07:002020-01-23T15:18:16-07:00Emergency Maintenance<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>15:18</var> MST</small><br><strong>Completed</strong> - The emergency maintenance is now complete.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>15:05</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>15:02</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing emergency maintenance on our database that may cause Athlinks.com to become degraded or unresponsive for approximately 10-20 minutes.</p>tag:status.athlinks.com,2005:Incident/34402832020-01-17T09:01:53-07:002020-01-17T09:02:34-07:00Event Landing Page Vanity Links<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:01</var> MST</small><br><strong>Resolved</strong> - We have replicated the issue in a dev environment and are following through to find where the routing failed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>08:09</var> MST</small><br><strong>Update</strong> - We have replicated the issue in a dev environment and are following through to find where the routing failed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>07:49</var> MST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>07:47</var> MST</small><br><strong>Investigating</strong> - We are currently investigating an issue with vanity URLs in Athlinks.com</p>tag:status.athlinks.com,2005:Incident/31330352019-10-28T21:13:18-06:002019-10-28T21:13:18-06:00Scheduled Athlinks and Chronotrack Live Maintenance<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>21:13</var> MDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>21:00</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>17:33</var> MDT</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance to our backend infrastructure from 9:00PM MT - 11:59PM MT on Monday, October 28th, 2019. Degradation to Athlinks and Chronotrack Live services is not expected.</p>tag:status.athlinks.com,2005:Incident/31119962019-10-16T22:10:34-06:002019-10-16T22:10:34-06:00Athlinks.com Outage<p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>22:10</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>19:40</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>17:46</var> MDT</small><br><strong>Identified</strong> - We've identified the issue and are implementing a fix.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>16:36</var> MDT</small><br><strong>Investigating</strong> - We are currently experiencing an issue with our underlying system that is impacting access to Athlinks.com</p>tag:status.athlinks.com,2005:Incident/30396002019-09-26T13:04:46-06:002019-09-26T13:05:44-06:00Service Outage/Slowness - CTLive Website<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>13:04</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:49</var> MDT</small><br><strong>Monitoring</strong> - Performance issues impacting CTLive have been resolved and we are actively monitoring the situation.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:36</var> MDT</small><br><strong>Update</strong> - Performance issues impacting Athlinks Results API and Event Landing Pages have been resolved. We've identified the issue with performance on CTLive and are continuing to work towards resolution.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:23</var> MDT</small><br><strong>Identified</strong> - We have identified an issue with our primary database that is impacting access to and/or performance on CTLive.</p>tag:status.athlinks.com,2005:Incident/27929332019-07-31T14:36:33-06:002019-07-31T14:36:33-06:00Registration - Payment issues<p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>14:36</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>13:19</var> MDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>12:30</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>12:15</var> MDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>11:59</var> MDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with payment processing.</p>tag:status.athlinks.com,2005:Incident/24701302019-06-11T01:31:29-06:002019-06-11T01:31:30-06:00Scheduled Athlinks and ChronoTrack Maintenance<p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>01:31</var> MDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>01:30</var> MDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>15:24</var> MDT</small><br><strong>Update</strong> - This planned maintenance has been canceled.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>09:21</var> MDT</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance to the Athlinks Database from 1:30AM MT - 3:30AM MT on Tuesday, June 11th, 2019. We are expecting around 2 hours of downtime, during which both the Athlinks and ChronoTrack platforms will be unavailable.</p>tag:status.athlinks.com,2005:Incident/23459592019-04-23T11:51:07-06:002019-04-23T11:51:07-06:00Athlinks and Chronotrack Outage<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:51</var> MDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:46</var> MDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:41</var> MDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:38</var> MDT</small><br><strong>Investigating</strong> - Due to an issue in Amazon Web Services, we are experiencing an outage for Athlinks and Chronotrack, we are working to restore full functionality.</p>